Deliver exceptional customer experiences
When out-of-the-box isn't a good fit for your organisation, you'll need to work with a specialist team to foster trust, personal connection, and active outreach.
We have delivered B2B eCommerce solutions for Wilkinson Sword Tools, helping them to engage customers and stockists.
As B2B sales activity migrates online, digital leaders are looking to automate processes and keep their customers engaged. Our briefs typically include requests such as:
- End-to-end account self-servicing
- Best-of-breed system integrations
- Online payments with flexible trade pricing
Marketers and editors
Distributing product information and content across platforms for a large business community is not without challenges. Marketers and content editors typically ask for a toolkit that allows them to:
- Produce and distribute digital-first content
- Import data and visualise using interactive charts and infographics
- Create seamless links between CMS/DXP and CRM
As the digital needs of B2B eCommerce begins to scale up, IT Professionals need to build fully-automated services without massive Cloud and licensing costs:
- Combine CMS/DXP with existing CRM, ERP, PIM and DAM
- Deploy on a cost-effective Cloud environment
- Use agile DevOps and continuous integration