Quintet Private Bank Earth Hero

Quintet Private Bank

Multi-site, multi-culture global banking solution built with Umbraco

Case Study
Industry: Bank

The client

Quintet Private Bank is a leading European financial institution managing €85 billion in client assets with 2,000 professionals across 50 European cities. Their network includes prestigious local banks: Puilaetco (Belgium), Quintet Danmark (Denmark), Merck Finck (Germany), InsingerGilissen (Netherlands), and their Luxembourg headquarters.

Enterprise-grade Umbraco solutions that empower organisations to manage multiple site, multi-culture solutions while maintaining brand consistency and regional autonomy.

The challenge

Quintet encountered significant complexity in managing its digital presence across Europe. Its platform needed to support multiple regional websites for both language and culture, each with unique content and branding requirements.

Partnering with BlackRock for third-party content

As well as regional sites, Quintet needed to manage marketing microsites like Puilaetco's stories platform was a great example of these challenges. These microsites needed to:

  • Maintain brand consistency while offering unique content experiences
  • Support multiple languages (Dutch/French) with market-specific content
  • Integrate seamlessly with third-party content providers like BlackRock
  • Ensure compliance with both global brand guidelines and local market regulations

These microsites demonstrated the importance of a flexible platform that could handle centralised brand control and localised content delivery while maintaining security and performance standards across all digital properties.

The insight

Analysis revealed that a multi-site, multi-culture solution would best serve Quintet's regional needs by implementing a system to maintain local autonomy and global consistency. We chose Umbraco for its multi-site capabilities to balance central control with local flexibility, enabling brand-standard maintenance alongside market-specific accommodations.

The solution

Our team developed and implemented a multi-site, multi-culture platform for Quintet's digital presence across Europe. The solution encompasses:

Content management excellence

  • Centralised Umbraco backend controlling all regional sites, enabling seamless content distribution and updates across markets
  • Workflow management system with role-based permissions, approval chains, and content scheduling for each region
  • Comprehensive translation and localisation tools supporting multiple European languages with automated translation suggestions and manual override capabilities
  • Version control and content staging features ensure safe content deployment.

Regional autonomy with global consistency

  • Market-specific content structures and templates allow for unique regional branding while maintaining global consistency
  • Localised user interfaces and content delivery systems optimised for regional preferences and requirements

Enterprise-grade infrastructure

  • Cloud-based architecture with regional optimisation utilising Azure's global network for optimal performance
  • Advanced security protocols across all territories, including multi-factor authentication and encryption
  • Integrated backup and disaster recovery systems with automated failover capabilities
  • Load balancing and auto-scaling features to handle peak traffic periods across regions
  • Comprehensive monitoring and alerting system for active issue resolution

Solution benefits

Our multi-site, multi-culture implementation delivered transformative advantages for Quintet's pan-European operations:

Content management excellence

  • Unified content platform supporting seamless management across all European markets
  • Intelligent workflow system handling multiple languages and regional variations
  • Automated translation suggestions with manual refinement capabilities
  • Regional content scheduling aligned with local market needs

Regional autonomy with global consistency

  • Market-specific content management while maintaining global brand standards
  • Localised content delivery optimised for regional preferences
  • Flexible templating system supporting country-specific regulatory requirements
  • Centralised asset management with regional customisation options

Enterprise-grade infrastructure

  • Region-specific performance optimisation through Azure's global network
  • Multi-layered security compliant with European banking standards
  • Intelligent load balancing across regional traffic patterns
  • Robust disaster recovery with region-specific failover protocols
  • Comprehensive monitoring across all European operations

The future

The platform is scalable and efficient while balancing central control with local market requirements. Its scalable architecture is ready for new market entries.

Services and technology

Strategy and Research

Digital Strategy
Azure DevOps Consultancy
Cloud Consultancy

Engineering

Umbraco CMS
Custom web development
Custom software solutions
DevOps engineering
QA and testing
24/7 support and maintenance

Azure Cloud Services

Architecture
Cost Optimisation
Cloud Managed Services

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