Your time will also be spent on firefighting, rather than on supporting digital growth. Researcher IDC says an 80:20 time split predominates, with technology leaders allocating most of their time to operational concerns, rather than innovation and change programmes that could improve customers’ experiences.
From Big Data to Artificial Intelligence, your business has more access to game-changing technology than ever before. But it also faces an increasing amount of threats. No IT department wants to risk the security of the business because of a need to maintain older, slower and disparate Content Management Systems.