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Is your CMS inhibiting great customer experience?

Don’t be held back by legacy systems. Now is a better time than ever to replatform.

Lack of personalisation

Despite its importance, many businesses still struggle with implementing a fully-featured, personalised customer experience.

More than a third of customers feel brands do not care enough about personalising their online experiences, causing them to feel disappointed, frustrated and distrustful.

A legacy system that prevents you from personalising the customer experience will leave you falling behind your competitors. There are multiple reasons that a legacy system does not lend itself well to personalisation, including disparate data, slow load times, and an inability to support multiple channels.

Read next: Failure to deliver omnichannel experience

How to create Cloud-based digital experiences for your customers without risking security

How to create Cloud-based digital experiences for your customers without risking security

Discover why your in-house CMS isn’t as secure as you think.

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How to create Cloud-based digital experiences for your customers without risking security Read more