NHS Providers

Delivering digital through technical excellence and effective customer experience

Strategy

Develop a digital strategy for long-term growth.

Experience design and development

Unite user insight, experience design, creativity and development to deliver on agreed objectives.

Support and maintenance

Evolve your business with support, hosting, and enhancements from GrowCreate.

Azure Hosting

An Azure environment to meet the demands of the most complex Umbraco installation.

Umbraco development

GrowCreate is a .NET application and web agency specialising in Umbraco development.

Umbraco support

Our Umbraco Support contracts provide technical support, governed by a rock-solid service level agreement (SLA).

GrowCreate specialises in Episerver, Umbraco, Kentico and Microsoft Azure

Umbraco Gold Partner

An open-source CMS that grows with your business and is delivered by an Umbraco Gold Partner.

Kentico Partner

Kentico offers a host of out-of-the-box features all designed to optimise customer experiences, all in one place.

Microsoft Azure Partner

Microsoft Azure is open, flexible, and powerfully secure.

Kentico Kontent Partner

Regain control over your content and quickly build modern digital experiences.

Episerver Silver Partner

An Episerver Silver Partner that brings together content, commerce and marketing in one screen.

Digizuite™ DAM for Episerver

Digizuite’s Digital Asset Management software protects the entire lifecycle of your digital assets - from creation and approval, to publishing and reuse.

Who is NHS Providers?

NHS Providers is the membership organisation and trade association for the NHS acute, ambulance, community and mental health services.

What challenges did NHS Providers face?

NHS providers needed to simplify their charting requirements, develop a digital publications solution, and make improvements to their existing website. Incomplete legacy tasks meant that NHS Providers needed to seek the help of a Umbraco CMS expert.

What did GrowCreate need to deliver?

NHS Providers looked for a specialist Umbraco Gold Partner with a dedicated support program and a history of innovation who could help them to:

Design their own digital publications with a flexible solution in the back office of Umbraco.
Create their own interactive charting in the back office of Umbraco. Reduce the day-to-day requirement for additional support from developers.
Support the creation of 14 different chart types.
Redesign the website’s homepage.
Deliver the project on time and to budget.

How did GrowCreate resolve NHS Providers’ challenges?

Working with the entire GrowCreate team, NHS Providers accessed a broad range of expertise from UXers to developers. Our previous charting experience and expertise in Umbraco CMS allowed us to:

Execute user experience and technical workshop to pin down requirements.
Design and build a new charting solution in Umbraco.
Allow the import of data through a custom plugin (Socket).
Enable the manipulation of data so interactive charts can be built in the front-end.
Deliver a continuous improvement through a robust support programme and SLA

What was the result?

By working with GrowCreate, NHS Providers achieved the following results:

A 69% increase in mobile engagement, post launch.
A 26% increase on average time on page.
A 9% drop in bounces after the homepage redesign.
A 26% decrease in page load time after the homepage redesign.

“Thanks for the excellent work you have carried out on our website. We’re really delighted with the results — the charting, new homepage and publishing platform really help move us forward.”
Daniel Reynolds, Director of Communications, NHS Providers.