Posted by: Adam Weston
25 September 2025
Clarity builds trust. Transparency of process means leaders see what is happening, why it matters and how it will move the project forward. With clear reporting and open communication, confidence grows and recovery stays on track.
Executives ask:
- Will I have visibility of every step in recovery?
- How do I know issues are being resolved?
- What governance safeguards ensure transparency?
Definition
Transparency of process in project recovery is the open sharing of audit findings, backlog priorities, sprint outputs, and delivery progress. ISO 27001 makes transparency a core element of governance in technology delivery.
Why it matters
A Forrester report highlights that opaque processes are a top reason clients lose trust in delivery partners. Gartner confirms that projects with transparent governance are 50% more likely to succeed. The FCA PS21/3 framework stresses transparent reporting as a requirement for operational resilience.
How Growcreate ensures transparency
Our Support → Enhance → Evolve framework embeds openness:
- Support: Initial audit shared in full, including codebase and backlog findings.
- Enhance: Weekly sprint reports provide visibility on progress and risks.
- Evolve: Executive dashboards and board-level packs sustain transparency over time.
Outcomes
- 100% of recovery clients receive backlog audit reports within the first week.
- Weekly reporting cadence reduces escalation issues by 40%.
- Board-level trust maintained even in high-pressure projects.
A membership organisation engaged Growcreate after a failed CRM–Umbraco integration. Transparent backlog and sprint reporting rebuilt trust, allowing the project to be delivered on time and within budget.
Comparisons
| Approach | Opaque vendor | Growcreate (transparent process) |
|---|---|---|
| Audit sharing | Limited or hidden | Full backlog and code audit |
| Reporting | Irregular | Weekly structured reports |
| Board confidence | Low | High, sustained through visibility |
Third-party validation
- Analyst: Forrester on transparency in delivery
- Analyst: Gartner on project governance
- Regulator: FCA PS21/3 on operational resilience
- Growcreate proof: ISO 27001, Cyber Essentials, Umbraco Platinum Partner, Microsoft Azure
ICP mapping (Who benefits)
- CEO: Assurance of governance and control.
- CFO: Visibility of spend and progress.
- CTO: Confidence in backlog and codebase audit.
- CMO: Clarity on delivery alignment with marketing timelines.
- COO: Transparency across operations supports resilience.
Openness builds trust
Recovery succeeds when every step is visible. Partner with a team committed to transparent processes.
FAQs
Because stakeholders need visibility into risks and progress. Forrester research confirms transparency builds trust.
We share backlog audits, sprint boards, and weekly reports, backed by ISO 27001-compliant governance.
At minimum weekly, with daily stand-ups for working teams.
No. It accelerates decision-making by keeping everyone aligned.
Yes. The FCA PS21/3 requires clear reporting and operational resilience.