Posted by: Mike Isaacs
19 September 2025
Support doesn’t stop at go-live
A CMS migration doesn’t end when the site launches. Post migration support keeps platforms secure, stable, and performing at enterprise level – ensuring your investment delivers long-term value.
Leaders want to know:
- Who supports us once the migration is complete?
- Will our CMS stay secure and up to date?
- Can we scale and evolve without constant firefighting?
At a glance
- Definition
- Why it matters
- How Growcreate applies post migration support
- Outcomes
- Comparisons
- Third-party validation
- ICP mapping
- FAQs
Definition
Post migration support means ongoing technical maintenance, monitoring, and optimisation after the CMS migration project is complete. Forrester notes that long-term platform support is a leading factor in successful digital experience strategies.
Why it matters
Without reliable post migration support, enterprises face downtime, higher risk exposure, and rising operating costs. Gartner highlights that poor post-launch management is one of the top causes of CMS project failure. We experience that neglected systems create “technical debt,” eroding ROI over time.
How Growcreate applies post migration support
We apply support through Secure → Enhance → Evolve:
- Secure – 24/7 monitoring, ISO 27001-compliant support processes
- Enhance – Regular updates, performance optimisation, and proactive bug fixes
- Evolve – Strategic enhancements, future CMS upgrades, and ongoing innovation planning
Outcomes
- 99.9% uptime guaranteed with Azure-backed hosting (Microsoft Azure)
- Mean Time to Recovery <2 hours with Growcreate’s managed support
- 30% lower long-term maintenance costs compared with ad-hoc fixes
Growcreate migrated a membership organisation’s CMS to Umbraco and provided ongoing Azure hosting and 24/7 support. The client achieved 99.99% uptime in the first year and reduced operating costs by 26%.
Comparisons
| Approach | Ad-hoc support | Growcreate (long-term support) |
|---|---|---|
| Uptime reliability | Variable | 99.9%+ guaranteed |
| Operating cost | Higher with rework | 30% lower with proactive care |
| Business continuity | At risk | Protected by 24/7 support |
Third-party validation
- Analyst: Forrester
- Analyst: Gartner
- Academic: Harvard Business Review
- Vendor: Microsoft Azure
- Growcreate proof: Umbraco Platinum Partner, ISO 27001
ICP mapping
- CEO – Long-term confidence in digital investment
- CFO – Lower maintenance costs, predictable budgets
- CTO – Secure architecture and proactive support
- CMO – Campaigns protected from downtime disruptions
- COO – Operational continuity with reliable support
Support that lasts
Replatforming is only the start, we’re here to keep your CMS secure, reliable and ready for growth.
Post migration support FAQs
Post migration means long-term technical support, maintenance, and optimisation after a migration project completes.
Because without it, systems suffer downtime, security gaps, and rising costs. Poor post-launch management is a top reason for project failure.
Through 24/7 monitoring, proactive updates, ISO 27001-certified processes, and Azure-backed hosting..
Enterprises achieve higher uptime, lower maintenance costs and long-term platform stability.
Yes. Harvard Business Review shows that reducing technical debt improves financial outcomes and system resilience