Agency Partner Programme

GrowCreate’s partner programme for agencies protects your client’s revenue and reputation by supporting their systems and cloud infrastructure, 24/7. It offers your agency application maintenance and first-line support for clients, catering to those with a single website as well as those with a multi-site requirement.

We support you and your clients so you can focus on delivering projects.

GrowCreate is the go-to cloud and application support team for mission-critical websites and applications and provides better resource utilisation, faster product delivery, issue resolution, and greater visibility into solution outcomes.

Agency Partners

Ainsley Mcwilliams Growcreate Bio

Free Partner Programme

Our partner programme is free. There will never be partner fees and our costs for supporting your clients are completely transparent.

Ainsley McWilliams, Partner Manager, GrowCreate
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Benefits to agencies

Expertise and Support

Partnering with GrowCreate opens the door to a wealth of knowledge and expertise for .NET solutions. Access top-tier support, and tap into the knowledge and experience of industry-leading professionals to enhance your support and hosting capabilities.

Enhanced Service Availability

Ensure continuous service availability for your clients. This includes round-the-clock monitoring, active issue detection, and quick response and resolution times.

Accelerated Growth

Attract clients who recognise the value of dedicated support professionals.

Scalability and Flexibility

Accommodate growth by easily scaling your resources based on demand.

Flexible Pricing Models

Our flexible pricing models provide generous margins for agencies.

Cost Optimisation

Assist your clients in leveraging flexible pricing models aligned with their business goals, ensuring that they only pay for the resources they need. Optimise your clients' cloud expenditure, maximising performance and scalability. Reduce internal costs by eliminating the necessity for an in-house support team.

Expanded Service Offerings

Diversify and expand your service offerings by tapping into the Azure and AWS ecosystems. Integrate services like DevOps into your portfolio, providing clients with a comprehensive solution that meets their evolving needs.

Focus on Core Competencies

Focus your internal resources and expertise on core business activities such as web development, UX design, and customer acquisition.

Improved Service Level Agreements (SLAs)

Ensure your clients receive reliable and consistent support, with guaranteed response times, resolution times, and service quality.

Revenue Share

Ask us about revenue sharing. We offer a percentage of the revenue generated from clients referred by web agencies as a commission or profit-sharing arrangement. This provides a financial incentive for you to actively promote and refer clients to GrowCreate.

Exclusive Marketing and Sales Support

Joining the GrowCreate partner programme opens doors to co-marketing opportunities and sales support. Accelerate your go-to-market strategy and amplify your reach in the cloud industry. We’ll provide you with all you need to promote our partnership, although there is no requirement to do so. We are delighted to be your white-label partner.

Enhanced Security and Compliance

Prioritise security and compliance with the robust frameworks for Azure and AWS. Demonstrate to your clients that their data is in safe hands, adhering to industry regulations and standards. Leverage state-of-the-art security features to build trust and credibility in an increasingly security-conscious landscape.

Risk Mitigation

Partner with an Azure or AWS support partner to mitigate risks associated with downtime, security breaches, and data loss. The partner's expertise and adherence to best practices ensure that your clients' cloud environments are secure, compliant, and resilient.

Propel Your Business to New Heights

Joining the GrowCreate partner program for first-line support and hosting is not just a collaboration; it's a strategic investment in the future of your business. Unlock a world of opportunities, resources, and support that will empower your team.

Are you ready to embrace the power of partnership? Contact Ainsley McWilliams to embark on a journey of growth, innovation, and success with GrowCreate by your side.

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Support programmes

Essential

Coverage
  • Solutions/Domains: 1
  • 9 am-5 pm Mon-Fri
  • Uncapped P1/P2 SLA
  • Ticketing System
Application Reporting and Monitoring

Annual Health Check

Application Care
  • Code Base Management
  • Security Patches 
Cloud Managed Services
  • Dev/Staging/Prod Environments 
  • CI/CD 
  • Managed Backups 
Security
  • TLS / SSL Certificate Management
  • Encryption at rest 

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Standard

Coverage
  • Solutions: 1
  • Domains: Up to 5
  • 9 am-5 pm Mon-Fri
  • Uncapped P1/P2 SLA
  • Ticketing System
  • Dedicated Account Manager
  • Quarterly Catch-up Calls
Application Reporting and Monitoring
  • Annual Health Check
Application Care
  • Code Base Management
  • Security Patches 
  • Minor Version Updates
Cloud Managed Services
  • Dev/Staging/Prod Environments
  • CI/CD
  • Managed Backups
Cloud Security
  • TLS / SSL Certificate Management
  • Encryption at rest
  • IP Blocking / Whitelisting
Cloud Monitoring

Uptime (Every 1 min, 16 locations)

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Advanced

Coverage
  • Solutions: 1
  • 9 am-5 pm Mon-Fri
  • Uncapped P1/P2 SLA
  • Ticketing System
  • Dedicated Account Manager
  • Monthly Catch-up Calls
Application Reporting and Monitoring
  • Quarterly Health Check
  • Monthly Core Vitals
Application Care
  • Code Base Management
  • Security Patches 
  • Minor Version Updates
  • Technical Debt
  • Search Reindexing
User Assistance
  • Portal Access
Cloud Managed Services
  • Dev/Staging/Prod Environments
  • CI/CD
  • Managed Backups
Cloud Security
  • TLS / SSL Certificate Management
  • Encryption at rest
  • IP Blocking / Whitelisting
Cloud Monitoring
  • Uptime (Every 1 min, 16 locations)
  • Auto Restart

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Premium

A premium service for innovative companies looking for the ultimate care and priority access to resources, new features and updates.

Coverage
  • Solutions: 1
  • 9 am-5 pm Mon-Fri
  • Uncapped P0 SLA
  • Ticketing System
  • Dedicated Account Manager
  • Fortnightly Catch-up Calls
  • Lifeline
Application Reporting and Monitoring
  • Monthly Health Check
  • Monthly Core Vitals
  • Passive code scanning
Application Care
  • Code Base Management
  • Security Patches
  • Minor Version Updates
  • Technical Debt
  • Search Reindexing
  • Performance Optimisation
  • Automated Testing
User Assistance
  • Portal Access
  • Private MS Teams Channel
  • Screen Shares
Managed Cloud Services
  • Dev/Staging/Prod Environments
  • CI/CD
  • Managed Backups
  • Out-of-hours deployments
  • Cost Optimisation
  • Performance Optimisation
  • CDN
  • Green Blue Depolyments
Cloud Security
  • TLS / SSL Certificate Management
  • Encryption at rest
  • IP Blocking / Whitelisting
  • WAF
  • DDoS Protection
  • HTTP Strict Transport Security
  • Azure Security Centre
Cloud Monitoring
  • Uptime (Every 1 min, 16 locations)
  • Cloud Resource Utilisation (Prod Only)
  • Auto Restart

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Extended Coverage

+4 Hours

Coverage
  • Mon-Fri
  • 7 am-7 pm

+8 Hours

Coverage
  • Mon-Fri
  • 5 am-9 pm

+16 Hours

Coverage
  • Mon-Fri inc. Bank Holidays
  • 24h

24/7

Coverage
  • Mon-Sun inc. Bank Holidays
  • 24h

Agency Engagement Model

01 Supporting Your Solution

Switch to us for application support. We look after websites, custom software, mobile and web apps, DevOps pipelines and business applications.

02 Cloud Hosting

We manage or supply and manage Cloud Hosting and DevOps as a Service for your clients' .NET applications.

03 SupportCheck® Onboarding

Our onboarding service allows us to get to know your client's architecture and systems, so we can provide timely support.

Connect with Ainsley.
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