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Website maintenance services for .NET CMS, DXP, Apps, and DevOps pipelines

Keeping your website, app, and cloud working well is important for growth and your reputation.

Our website support plans offer application maintenance and first-line website support. We can handle one website or many.

We're your go-to team for important websites and apps. We can help your resources stretch further, fix problems quickly, and update you on progress.

Website maintenance plans

We provide maintenance plans for your website or app. We will assist you in choosing the plan that best fits your needs or we can create a custom plan.

If you're unsure about the best approach for your site, we'll review it, discuss your requirements, and recommend the most suitable way to proceed.

We helped the Mortgage Advice Bureau manage over £27.3bn in loans. We make sure their systems run smoothly and effectively launch new products.

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Schedule a free call with Ainsley

Fast & reliable website maintenance services

"Luke, Ana, Mike, and Garry are a dream to work with. I must remind myself that they have other clients they look after."

Dan Wall, Mortgage Advice Bureau

Why choose GrowCreate support?

  • Trusted by global tech teams, we make sure users have a great experience.
  • Our 24/7 website support services quickly find and fix problems to avoid downtime.
  • With us on your side, you can innovate and grow your business with confidence.
  • Our support platform gives you a full view of your apps and systems.
  • We put communication first, and are always here to help and address concerns.
  • We watch over your websites and apps to catch problems early and avoid disruptions.

Retained hours

Retained hours are a flexible way to design and develop new features. You can use any of our services from UX, website design to technical SEO.

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SupportCheck® is our technology-enabled onboarding program for website maintenance packages, conducted and certified by our expert engineers.

Trusted by global MarTech teams


higher NPS score than the industry average: 36




verified satisfaction score

Broad industry website maintenance clients

Zenus Bank Mono Logo (1)

Zenus Bank

Puerto Rico

Abbeyfield Colour Logo (1)


United Kingdom

Mercedes Benz Colour Logo (1)

Mercedes Benz


Wilkinson Sword Colour Logo (1)

Wilkinson Sword

United Kingdom

Stokers Colour Logo (1)

Stokers Furniture

United Kingdom

Wolfgarten Colour Logo (1)



CPS Colour Logo (1)

Corporate Project Solutions

United Kingdom

Are you having trouble finding a reliable website maintenance service?

Choosing the right agency for 24/7 website support can be hard. We stand out because we do all our work ourselves. Our dedicated team takes care of everything.

With a website maintenance plan from GrowCreate, you receive unlimited bug fixes. We onboard your website with SupportCheck® and make recommendations based on your specific support needs.

As a dedicated website maintenance agency, we utilise DevOps to accelerate the development process. Our continuous integration and testing result in fewer errors and superior-quality products.

Additionally, you will have a dedicated account manager and a support desk to help articulate your needs. Support requests can be raised by phone, email, or via our ticketing system.

About Us

24/7 Website Support Team

Stop your search for website maintenance right now

Focus on your day: With a team of web experts, you can focus on your main business tasks while they handle the website.

Keep your site safe: Website maintenance ensures your site stays safe and runs smoothly all the time, avoiding issues like downtime and data breaches.

Boost your profits: Reduced downtime means increased time for generating revenue. Engineers using agile methods increase efficiency and productivity.

Make your plan: You can focus on marketing and other initiatives by combining website maintenance and new feature creation.

Website Maintenance Team

Speak with our team

Ensure nothing is lost in translation. Our website maintenance service lets you talk directly to the support team working on your website, so you stay informed.

Our team

Web maintenance pricing

GrowCreate provides website maintenance services for different platforms, starting at £560 per month. Premium support is also available from £3,375 per month.

Our packages are for serious businesses that want to outsource website maintenance and support services.

You will find many companies that manage website maintenance, each with varied maintenance packages. Our tip is to speak with the support engineers, not just the sales team.

More on pricing

Mike, Head of Development
GrowCreate website maintenance team

Managed Azure hosting, day and night

Azure hosting is an efficient and reliable platform for hosting .NET CMS and applications.

Clients can use the power of cloud computing to maintain constant availability and optimal website performance of their .NET applications.

The benefits include scalability for growth and high-traffic periods, robust security to protect sensitive data, and automated management features to lessen the workload on IT teams.

Azure hosting

What is included in website maintenance?

We monitor your website's performance to keep your site running smoothly.

1. Plugin updates

Plugins help to extend the functionality of your website. They need to be kept up-to-date and in line with your software version to ensure compatibility.

2. Backup and disaster recovery

Our Azure hosting automatically backs up your solution in case something goes wrong. We manage disaster recovery on your behalf and get your website back up and running as soon as possible.

3. Performance monitoring and optimisation

We monitor your website's performance to keep your site running smoothly. Site speed and responsiveness improve by minifying code, optimising image sizes, and web page loading times.

4. Security updates

We keep your website safe from threats by performing regular web security scans. We find and fix security issues before they can cause harm, protecting both the site and its visitors.

5. Accessibility testing

Checking your website's accessibility is vital so that everyone can use it. This includes people with disabilities, mobile device users, and those with slow internet connections.

6. Uptime monitoring

Uptime monitoring helps ensure that your website is available when people try to access it. The goal is to keep your website's uptime as close to 100% as possible. We take steps to get it back up and running.

7. Support and maintenance packages

Signing up for a web maintenance plan is the best way to keep your website up-to-date. Our plans include managed hosting, SSL certification, and performance monitoring.

Platforms that support your business

We support .NET CMS, apps, and cloud services and can help you with yours.

From an Umbraco website to headless solutions like Storyblok or Contentful, we can help support and improve your website. If you can’t see your solution, call us anyway and we’ll see if we can help.

Website maintenance packages


  • 1 Solution
  • 9 am-5 pm Mon-Fri
  • Uncapped P1/P2 SLA
  • Ticketing System
Application Reporting and Monitoring

Annual Health Check

Application Care
  • Code Base Management
  • Security Patches 
Cloud Managed Services
  • Dev/Staging/Prod Environments 
  • CI/CD 
  • Managed Backups 
  • TLS / SSL Certificate Management
  • Encryption at rest 


Most popular

Includes Essentials plus:
  • Dedicated Account Manager
  • Quarterly Catch-up Calls
Application Care
  • Minor Version Updates
Cloud Security
  • IP Blocking / Whitelisting
Cloud Monitoring

Uptime (Every 1 min, 16 locations)


Includes Standard plus:
  • Monthly Catch-up Calls
Application Reporting and Monitoring
  • Monthly Core Vitals
  • Quarterly health check
Application Care
  • Technical Debt
  • Search Reindexing
User Assistance
  • Portal Access
Cloud Monitoring
  • Auto Restart


A premium service for businesses looking for ultimate care, priority access to resources, new features, and updates.

Includes Advanced plus:
  • Uncapped P0 SLA
  • Fortnightly Catch-up Calls
  • Lifeline
Application Reporting and Monitoring
  • Monthly Health Check
  • Passive code scanning
Application Care
  • Performance Optimisation (APM)
  • Automated Testing
User Assistance
  • Private MS Teams Channel
  • Screen Shares
Managed Cloud Services
  • Failover to static site
  • Out-of-hours deployments
  • Cost Optimisation
  • Performance Optimisation
  • CDN
  • Green Blue Deployments
Cloud Security
  • WAF
  • DDoS Protection
  • HTTP Strict Transport Security
  • Azure Security Centre

Website support extended coverage

+4 Hours

  • Mon-Fri
  • 7 am-7 pm

+8 Hours

  • Mon-Fri
  • 5 am-9 pm

+16 Hours

  • Mon-Fri inc. Bank Holidays
  • 24h


  • Mon-Sun Inc. Bank Holidays
  • 24h

Engagement model

01 Supporting your solution

Switch to us for application support. We look after websites, custom software, mobile and web apps, DevOps pipelines and business applications.

02 Cloud hosting

We supply or manage Cloud Hosting and DevOps for your .NET application.

03 Onboarding

Our onboarding service allows us to get to know your architecture and systems, so we can provide timely support.

Schedule a no-obligation call with Ainsley

Fast & reliable website maintenance services

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