Website maintenance services for .NET CMS, DXP, Apps, and DevOps pipelines

Keeping your website, app, and cloud working well is important for growth and your reputation.

Our website support plans offer application maintenance and first-line website support. We can handle one website or many.

We're your go-to team for important websites and apps. We can help your resources stretch further, fix problems quickly, and update you on progress.

GrowCreate Directors

Schedule a free call with Ainsley

Fast & reliable website maintenance services

"Luke, Atena, Mike and Garry are a dream to work with. I genuinely have to remind myself that they have other clients they look after."

Dan Wall, Mortgage Advice Bureau

Why choose GrowCreate support?

  • Trusted by global tech teams, we make sure users have a great experience.
  • Our 24/7 website support services quickly find and fix problems to avoid downtime.
  • With us on your side, you can innovate and grow your business with confidence.
  • Our support platform gives you a full view of your apps and systems.
  • We put communication first, and are always here to help and address concerns.
  • We watch over your websites and apps to catch problems early and avoid disruptions.

Retained hours

Retained hours are a flexible way to design and develop new features. You can use any of our services from UX to Technical SEO.

Abstract Purple Blue 5 Small

SupportCheck®

SupportCheck® is our technology-enabled onboarding program for website maintenance packages, conducted and certified by our expert engineers.

Trusted by global MarTech teams

8.6

average NPS score

99.99%

uptime

60

diagnostic checks

We offer website maintenance services to a wide range of industries

Zenus Bank Mono Logo (1)

Zenus Bank

Puerto Rico

Abbeyfield Colour Logo (1)

Abbeyfield

United Kingdom

Mercedes Benz Colour Logo (1)

Mercedes Benz

Germany

Wilkinson Sword Colour Logo (1)

Wilkinson Sword

United Kingdom

Stokers Colour Logo (1)

Stokers Furniture

United Kingdom

Wolfgarten Colour Logo (1)

Wolfgarten

Germany

CPS Colour Logo (1)

Corporate Project Solutions

United Kingdom

Are you having trouble finding a reliable website maintenance service?

Choosing the right agency for 24/7 website support can be hard. We stand out because we do all our work ourselves. Our dedicated team takes care of everything.

About Us

24/7 Website Support Team
Website Maintenance Team

Speak with our team!

Our website maintenance service lets you talk directly to the team working on your website, so you stay informed.

Our team

Website maintenance pricing

GrowCreate provides website maintenance services for different platforms, starting at £560 per month. Premium support is also available from £3,375 per month.

Our packages are for serious businesses that want to outsource website maintenance and support services.

You will find many companies that manage website maintenance, each with varied maintenance packages. Our tip is to speak with the support engineers, not just the sales team.

More on pricing

Mike, Head of Development

Website maintenance packages

Essential

Coverage
  • Solutions/Domains: 1
  • 9 am-5 pm Mon-Fri
  • Uncapped P1/P2 SLA
  • Ticketing System
Application Reporting and Monitoring

Annual Health Check

Application Care
  • Code Base Management
  • Security Patches 
Cloud Managed Services
  • Dev/Staging/Prod Environments 
  • CI/CD 
  • Managed Backups 
Security
  • TLS / SSL Certificate Management
  • Encryption at rest 

Standard

Coverage
  • Solutions: 1
  • Domains: Up to 5
  • 9 am-5 pm Mon-Fri
  • Uncapped P1/P2 SLA
  • Ticketing System
  • Dedicated Account Manager
  • Quarterly Catch-up Calls
Application Reporting and Monitoring
  • Annual Health Check
Application Care
  • Code Base Management
  • Security Patches 
  • Minor Version Updates
Cloud Managed Services
  • Dev/Staging/Prod Environments
  • CI/CD
  • Managed Backups
Cloud Security
  • TLS / SSL Certificate Management
  • Encryption at rest
  • IP Blocking / Whitelisting
Cloud Monitoring

Uptime (Every 1 min, 16 locations)

Advanced

Coverage
  • Solutions: 1
  • 9 am-5 pm Mon-Fri
  • Uncapped P1/P2 SLA
  • Ticketing System
  • Dedicated Account Manager
  • Monthly Catch-up Calls
Application Reporting and Monitoring
  • Quarterly Health Check
  • Monthly Core Vitals
Application Care
  • Code Base Management
  • Security Patches 
  • Minor Version Updates
  • Technical Debt
  • Search Reindexing
User Assistance
  • Portal Access
Cloud Managed Services
  • Dev/Staging/Prod Environments
  • CI/CD
  • Managed Backups
Cloud Security
  • TLS / SSL Certificate Management
  • Encryption at rest
  • IP Blocking / Whitelisting
Cloud Monitoring
  • Uptime (Every 1 min, 16 locations)
  • Auto Restart

Premium

A premium service for innovative companies looking for the ultimate care and priority access to resources, new features and updates.

Coverage
  • Solutions: 1
  • 9 am-5 pm Mon-Fri
  • Uncapped P0 SLA
  • Ticketing System
  • Dedicated Account Manager
  • Fortnightly Catch-up Calls
  • Lifeline
Application Reporting and Monitoring
  • Monthly Health Check
  • Monthly Core Vitals
  • Passive code scanning
Application Care
  • Code Base Management
  • Security Patches
  • Minor Version Updates
  • Technical Debt
  • Search Reindexing
  • Performance Optimisation
  • Automated Testing
User Assistance
  • Portal Access
  • Private MS Teams Channel
  • Screen Shares
Managed Cloud Services
  • Dev/Staging/Prod Environments
  • CI/CD
  • Managed Backups
  • Out-of-hours deployments
  • Cost Optimisation
  • Performance Optimisation
  • CDN
  • Green Blue Depolyments
Cloud Security
  • TLS / SSL Certificate Management
  • Encryption at rest
  • IP Blocking / Whitelisting
  • WAF
  • DDoS Protection
  • HTTP Strict Transport Security
  • Azure Security Centre
Cloud Monitoring
  • Uptime (Every 1 min, 16 locations)
  • Cloud Resource Utilisation (Prod Only)
  • Auto Restart

Website support extended coverage

+4 Hours

Coverage
  • Mon-Fri
  • 7 am-7 pm

+8 Hours

Coverage
  • Mon-Fri
  • 5 am-9 pm

+16 Hours

Coverage
  • Mon-Fri inc. Bank Holidays
  • 24h

24/7

Coverage
  • Mon-Sun inc. Bank Holidays
  • 24h

Engagement model

01 Supporting your solution

Switch to us for application support. We look after websites, custom software, mobile and web apps, DevOps pipelines and business applications.

02 Cloud hosting

We supply or manage Cloud Hosting and DevOps for your .NET application.

03 Onboarding

Our onboarding service allows us to get to know your architecture and systems, so we can provide timely support.

Schedule a no-obligation call with Ainsley

Fast & reliable website maintenance services

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