Comprehensive web maintenance
Keeping your website, app, and cloud supported is important for growth and reputation. Our support plans offer comprehensive maintenance for .NET CMS, DXP, Apps, and DevOps pipelines, handling one website or many.
As your go-to team, we extend your resources, resolve issues swiftly, and update you on progress. We specialise in website support, optimising DevOps, and enhancing user experience.
Our active monitoring, regular updates, and quick responses minimise downtime, allowing you to focus on your core business while we manage your digital infrastructure efficiently.
Why choose GrowCreate?
- Trusted by global tech teams, we ensure users have a great experience.
- Our 24/7 website maintenance services quickly find and fix problems to avoid downtime.
- With us on your side, you can confidently innovate and grow your business.
- Our support platform gives you a full view of your apps and systems.
- We put communication first and are always here to help and address concerns.
- We watch your websites and apps to catch problems early and avoid disruptions.
- Retained hours are a flexible way to design and develop new features. You can use any of our services, from UX and website design to technical SEO.
Website maintenance pricing
GrowCreate offers website maintenance packages starting at £560 monthly and premium 24/7 support and maintenance from £3,375 monthly.
Our packages are for serious businesses that want to outsource website maintenance and support services.
Many companies provide website maintenance, each with varied plans. Our tip is to speak with the support engineers, not just the sales team.
SupportCheck®
SupportCheck® is our technology-enabled onboarding program for website maintenance packages, conducted and certified by our expert engineers.
Keep your site running smoothly
Plugin updates
Plugins help extend the functionality of your website. To ensure compatibility, they must be kept up-to-date and in line with your software version.
Backup and disaster recovery
Our Azure hosting automatically backs up your solution in case something goes wrong. We manage disaster recovery on your behalf and get your website back up and running as soon as possible.
Performance monitoring and optimisation
We monitor your website's performance to keep it running smoothly. We improve site speed and responsiveness by minifying code, optimising image sizes, and speeding up web page loading times.
Security updates
We keep your website safe from threats by performing regular web security scans. We find and fix security issues before they can cause harm, protecting both the site and its visitors.
Accessibility testing
Checking your website's accessibility is vital so that everyone can use it. This includes people with disabilities, mobile device users, and those with slow internet connections.
Uptime monitoring
Uptime monitoring helps ensure your website is available when people try to access it. The goal is to keep your website's uptime close to 100%. We take steps to get it back up and running.
Support and maintenance packages
Signing up for a web maintenance package is the best way to keep your website up-to-date. Our plans include managed hosting, SSL certification, and performance monitoring.
Trusted by global MarTech teams
238%
higher NPS score than the industry average: 36
99.99%
uptime
96.8%
verified satisfaction score
Umbraco Support and DevOps solution for safeguarding charity
Thirtyone:eight is the independent Christian safeguarding charity offering organisations, faith, community, and government groups a complete safeguarding solution.
A Membership Experience Platform built with Umbraco and Microsoft Dynamics
NHS Providers is the only membership organisation supporting NHS foundations and trusts. Collectively, these groups account for £87 billion of annual expenditure and more than one million staff.
Website maintenance packages
Essential
Coverage
- 1 Solution
- 9 am-5 pm Mon-Fri
- Uncapped P1/P2 SLA
- Ticketing System
Application Reporting and Monitoring
Annual Health Check
Application Care
- Code Base Management
- Security Patches
Cloud Managed Services
- Dev/Staging/Prod Environments
- CI/CD
- Managed Backups
Security
- TLS / SSL Certificate Management
- Encryption at rest
Standard
Most popular
Includes Essentials plus:
Coverage
- Dedicated Account Manager
- Quarterly Catch-up Calls
Application Care
- Minor Version Updates
Cloud Security
- IP Blocking / Whitelisting
Cloud Monitoring
Uptime (Every 1 min, 16 locations)
Advanced
Includes Standard plus:
Coverage
- Monthly Catch-up Calls
Application Reporting and Monitoring
- Monthly Core Vitals
- Quarterly health check
Application Care
- Technical Debt
- Search Reindexing
User Assistance
- Portal Access
Cloud Monitoring
- Auto Restart
Premium
A premium service for businesses looking for ultimate care, priority access to resources, new features, and updates.
Includes Advanced plus:
Coverage
- Uncapped P0 SLA
- Fortnightly Catch-up Calls
- Lifeline
Application Reporting and Monitoring
- Monthly Health Check
- Passive code scanning
Application Care
- Performance Optimisation (APM)
- Automated Testing
User Assistance
- Private MS Teams Channel
- Screen Shares
Managed Cloud Services
- Failover to static site
- Out-of-hours deployments
- Cost Optimisation
- Performance Optimisation
- CDN
- Green Blue Deployments
Cloud Security
- WAF
- DDoS Protection
- HTTP Strict Transport Security
- Azure Security Centre
Website support extended coverage
+4 Hours
Coverage
- Mon-Fri
- 7 am-7 pm
+8 Hours
Coverage
- Mon-Fri
- 5 am-9 pm
+16 Hours
Coverage
- Mon-Fri inc. Bank Holidays
- 24h
24/7
Coverage
- Mon-Sun Inc. Bank Holidays
- 24h
Reliable website maintenance.
Book a call with Ainsley.
