2024 Website Maintenance Pricing: How Much Should It Cost?

Website Maintenance Packages

Website maintenance woman on a computer

Website maintenance pricing varies depending on the level of support

9-5 support costs range from £100 to £1,250 per month. 24/7 support, costs can range from £300 to £3,500 per month.

The Importance of Website Maintenance for a Successful Online Presence

It guarantees security, up-to-date functionality, and optimised performance. However, determining the cost of website maintenance can be challenging. This article looks at what it costs to keep a website running and gives you an idea of what you might have to pay in 2024.

In the meantime here is an overview of website maintenance costs you can expect based on different websites. 

Website type Website maintenance costs
Personal website £25
Personal blog £25 - £75
SMB website £100 - £1,250
Enterprise website £1,250 - £5,000
Web application £1,250 - £5,000
E-commerce website £1,250 - £5,000

 

Website maintenance packages typically include services such as software updates, security monitoring, backup and restore, uptime monitoring, SSL certificates, technical support, and content updates.

Website Maintenance Packages

Professional

Coverage
  • Solutions/Domains: 1
  • 9 am-5 pm Mon-Fri
  • Uncapped P1/P2 SLA
  • Ticketing System

Business

Coverage
  • Solutions: 1
  • Domains: Up to 5
  • 9 am-5 pm Mon-Fri
  • Uncapped P1/P2 SLA
  • Ticketing System
  • Dedicated Account Manager
  • Quarterly Catch-up Calls

Enterprise

Coverage
  • Solutions: 1
  • Domains: Up to 10
  • 7 am-7 pm Mon-Fri
  • Uncapped P1/P2 SLA
  • Ticketing System
  • Dedicated Account Manager
  • Monthly Catch-up Calls

24/7

Coverage
  • Solutions: 1
  • Domains: 10+
  • 24/7
  • Uncapped P0 SLA
  • Ticketing System
  • Dedicated Account Manager
  • Fortnightly Catch-up Calls
  • Lifeline
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Net Zero Web Agency logo
Umbraco Gold Partner logo
ISO 27001 logo
BIMA Member logo
Cyber Essentials logo
Website Maintenance Support team

Types of Website Maintenance Services

Before costs, let's first understand the different types of website maintenance services. The two main categories are 9-5 support and 24/7 support.

9-5 Support

9-5 support refers to regular business hours maintenance. In this model, website maintenance experts are available during standard working hours. They will address issues, perform updates, and provide technical support. This type of support is suitable for websites that do not require round-the-clock monitoring and updates.

24/7 Support

For websites requiring continuous monitoring and immediate assistance, 24/7 support is the ideal choice. This level of support gives you a team of experts around the clock. They will handle emergencies, perform real-time updates, and ensure optimal website performance. This level of support is critical for e-commerce website maintenance, client portals, and other high-traffic online platforms.

24/7 Support

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SupportCheck®

SupportCheck® is our technology-enabled onboarding program for website maintenance packages, conducted and certified by our expert engineers.

Trusted by global MarTech teams

8.6

average NPS score

99.99%

uptime

60

diagnostic checks

Website Management Costs for 2024

Website maintenance pricing varies. Factors that affect website costs are complexity, organisation size, support level, and included services. For 2024, here are some estimated website management costs:

  • 9-5 Support: On average, website maintenance services can range from £100 to £1,250 per month.
  • 24/7 Support: Round-the-clock support costs are higher with website maintenance services ranging from £300 to £3,500 per month.
Investing in website maintenance is essential for safeguarding your online presence and providing a positive user experience.

Note that these are general estimates. Actual costs vary based on your specific requirements and the website maintenance provider you choose. Obtain quotes from reputable providers to get an accurate understanding of your situation.

What Website Maintenance Fees Include

Exact offerings will vary between providers, here are some key services commonly included in website maintenance packages:

Software Updates

Optimal performance and security means regular software updates like patches, plugins, themes, and other software components. The cost of software updates varies depending on the website maintenance provider and the specific services included.

Examples of Content Management Systems are:

Website agencies will include software updates in their website maintenance package. Other services include security monitoring, backup and restore, and technical support. Investing in regular software updates is important for a secure and up-to-date website.

Security Monitoring

Security monitoring involves monitoring a website for risk, malware, and hacking attempts. It includes active scanning and detection of suspicious activities to protect user data.

Investing in security monitoring is important for protecting your website and online presence. Security monitoring costs vary based on website size, complexity, and the web agency. Consider the overall value of the package rather than just the cost of security monitoring.

Abstract Purple Blue 5 Small

Next-generation 24/7 support

Website support

Website Hosting

Website hosting is essential because it allows your website to be accessible online. Hosting providers offer server space and infrastructure to store and serve your website to visitors.

Website hosting is essential for performance, and security, providing infrastructure and support for your online presence.

Here are a few reasons why website hosting is necessary:

  • Website Availability: Hosting ensures your website is always accessible to visitors.
  • Performance and Speed: Optimise server configurations and resources for fast loading times and handling high traffic.
  • Security: Protect your website from cyber threats with security updates, and monitoring tools.
  • Technical Support: Hosting providers offer technical support for server configuration, website setup, and troubleshooting.
  • Scale: Hosting providers offer options to upgrade your hosting plan as your website grows.
  • Domain and Email Integration: Domain registration and email services for custom domain names and professional email addresses.

In summary, website hosting is essential for performance, and security, providing infrastructure and support for your online presence. Specific features, resources, and pricing vary between hosting providers. Research and choose a provider that meets your website's needs and budget.

  • Shared Hosting means the same server hosts multiple websites. Cost ranges from £10 to £100 per month, depending on the hosting provider and the specific features included.
  • Website Builders create and host a website without needing technical knowledge or coding skills. The cost of website builders varies depending on the provider and the features offered. It can range from free (with limited functionality) to £20 or more per month for premium plans with advanced features.
  • A Virtual Private Server (VPS) is like a computer within a computer. It has its operating system, giving users more control and flexibility than shared hosting. VPS hosting varies in price based on server specs, provider, and management. Prices typically start from around £20 per month and can go up to several hundred pounds per month.
  • A Dedicated Server is an entire physical server that hosts your website. This option provides maximum control, performance, and security. Dedicated server costs vary on server specifications, hosting provider, and the level of management and support included. Prices can range from £80 to several hundred pounds per month.
  • Azure, AWS, or Google Cloud offer scalable and flexible hosting solutions. The hosting price on Azure, AWS, or Google Cloud varies based on the services, resources, and support. Pricing models can be complex, based on data transfer, storage, and usage. Check the platform pricing calculators to estimate the cost based on your specific requirements.

The costs are estimates and vary based on the hosting provider, features, resources, and extra services. Research and compare hosting providers to find the best option to meet your needs and budget.

Consider the requirements of your website, such as the expected number of visitors, speed, and security. Make your hosting choice based on these factors. Choose your hosting accordingly.

Azure Cloud Services  AWS Cloud Services

AWS, Azure and Google Cloud icons
Website Maintenance dashboard illustration

Backup and Restore

Website backups involve making copies of your website's data and files. Restoration means being able to go back to a previous version if something goes wrong with your website.

The cost of website backups and restoration can vary depending on website size, complexity, backup frequency, and provider.

Typically, website maintenance packages include backup and restore services as part of their offerings. Backing up and restoring your website is crucial for protection and recovery from unexpected problems or data loss.

Uptime Monitoring

Uptime monitoring is a vital aspect of website maintenance. It involves tracking a website's uptime and response times to ensure optimal performance and address any issues promptly.

The cost of uptime monitoring can vary depending on the website maintenance provider and the level of monitoring required. Website maintenance services with 24/7 support, including uptime monitoring, can cost between £300 and £3,500 per month. Obtain quotes from providers for accurate pricing based on your specific needs.

Uptime monitoring illustration

SSL Certificate (£0 to £300)

An SSL certificate makes browsing safe and protects user data by encrypting information sent between a website and visitors. SSL certificates can cost anywhere from £0 to £300 per year, depending on the type and CA chosen.

Free SSL certificates are available through services like Let's Encrypt. Research providers, compare prices, and choose a reputable CA that offers the desired level of security and support. Your agency will generally do this for you.

Application/Technical Support (£50 to £150 per hour)

Technical support provides expert assistance for troubleshooting website issues, resolving errors, and addressing general inquiries.

The cost of technical support varies on website complexity, required support level, and the chosen maintenance provider. Website maintenance packages offer software updates, security monitoring, backup and restore, and content updates. Consider the overall value of the maintenance package, rather than focusing solely on the cost of technical support.

Application support illustration of interface

Content Updates

Content updates are changes to a website such as text, images, and adding new pages or sections. Update costs vary based on complexity, service provider expertise, and pricing structure.

Hourly rates range from £20 to £150 or more. Some providers include content updates in comprehensive packages. To get accurate pricing, contact providers and discuss specific requirements. Consider the value received for the cost and ensure the provider aligns with goals and budget.

In conclusion, website maintenance is core to maintaining a successful online presence. It ensures the security, functionality, and optimal performance of your website. Determining the cost of website maintenance can be a challenge. Support type, size, complexity of the website, and the services included all play a role.

Website maintenance costs with 9-5 support start at £100 per month and can go up to £1,250. For 24/7 support, costs range from £300 to £3,500 per month. These costs may vary based on your specific requirements and the website maintenance provider you choose. Obtain quotes from expert providers to get a more accurate understanding of the costs for your particular situation.

Investing in website maintenance keeps your website secure, updated, and performing well, helping you reach your online goals effectively.

Website maintenance packages typically include services such as software updates, security monitoring, backup and restore, uptime monitoring, SSL certificates, technical support, and content updates. These services ensure a website's security, stability, and functionality.

When considering website costs, know what you're getting for your money. Examine the services and features included in the price to understand the value. This will help you determine if the cost is worth the benefits you will receive. Investing in website maintenance is essential for safeguarding your online presence and providing a positive user experience.

Research and compare website maintenance providers. Choose one that meets your needs and fits your budget. Make sure they align with your goals.

Ask us how much it will cost to support your website

If you need website maintenance services from a reliable provider, look no further than GrowCreate. With over a decade of experience and a skilled team, we guarantee high website performance for your business.

Our expertise extends beyond maintenance – we specialise in optimising your website to deliver exceptional results. We can help you improve your website with agile development, technical SEO, CRO, and UX.

Discover why our clients have trusted us for years by contacting Ainsley McWilliams

Frequently Asked Questions about Website Maintenance

What is website maintenance?

Website maintenance refers to the regular tasks and activities performed to keep a website functioning properly, up-to-date, and secure.

Why is website maintenance important?

Website maintenance is important to ensure optimal website performance, improve security, update content, fix bugs or errors, and enhance user experience.

What are the common tasks involved in website maintenance?

Common tasks in website maintenance include updating software and plugins, backing up data, monitoring website performance, resolving broken links, optimising website speed, and managing security measures.

How often should I perform website maintenance?

The frequency of website maintenance depends on factors like website complexity and traffic. In general, regular maintenance should be performed at least monthly, with more frequent checks for critical security updates.

Can I do website maintenance myself, or do I need professional help?

Simple website maintenance tasks like updating content or plugins can be done by website owners. However, for complex tasks like security and technical optimisations, professional help may be required.

What are some potential issues that can arise if I neglect website maintenance?

Neglecting website maintenance can lead to security vulnerabilities, slow website performance, outdated content, broken links, and a poor user experience. It can also make the website more susceptible to hacking and malware attacks.

How can website maintenance help improve website performance and speed?

Regular website maintenance ensures that software and plugins are up-to-date, removes unnecessary data, optimises images, and resolves any performance issues. This helps improve website loading speed and overall performance.

What security measures should be included in website maintenance?

Security measures in website maintenance include updating security plugins, using strong passwords, implementing SSL certificates, performing regular backups, and monitoring for malware or hacking attempts.

How can regular website maintenance contribute to search engine optimization (SEO)?

Regular website maintenance helps to keep content fresh and relevant, fix broken links, optimise website speed, and ensure mobile-friendliness - all of which are important factors for search engine rankings.

Are there any tools or software available to assist with website maintenance?

Yes, there are various tools and software available to assist with website maintenance, such as content management systems (CMS) like Umbraco, website monitoring tools, security plugins, backup plugins, and SEO analysis tools.